Yes – we deliver to every UK postcode with DHL, and standard delivery is free on every order. Choose DHL Free Shipping (3–8 working days) or DHL Express Shipping (2–5 working days, £4.92) at checkout.

As soon as your order is dispatched, we'll email you a DHL tracking link so you can follow your parcel all the way to your door. Any questions? Just email contact@thepetprime.com.

Of course. You have 14 days from delivery to let us know you'd like to return an unused item in its original packaging. Once it's back with us, we'll refund you within 14 days. See our Shipping & Returns page for full details.